User Experience & Engagement
Explore tools and strategies to deliver an engaging experience for passholders. Discover how to use gamification, rewards, and intuitive user flows to drive check-ins and repeat visits.
Create Discount PromotionsHow to create discount promotions and promo codes in Bandwango Experience Builder
Customer Page OverviewView and export customer info, filter by segment, and soon access detailed order history, all in one place!
How to Set Up a Poll for In-Pass VotingExperience Builder now supports polls. Let passholders vote on locations, gather feedback, and display live rankings on your site.
Passholder Messaging & Segments
Learn how to send outbound messages to your passholders.
Messaging & Customer Segment ExamplesFollow along to learn about some great segments and recurring messages you can set up for your organization.
Passholder MessagingHow to send and schedule passholder messages in Bandwango Experience Builder.
Customer SegmentsSegments let you group users by behavior or traits. This guide shows you how to create and use them to target your messaging!
Message ListsLearn how to create Message Lists and manage opt-ins on your Channel.
Prizes & Gamification
Learn about prizes and gamification
Gamification SetupHow-to and best practices for adding prizes to your pass and setting up inventory and points.
Create PrizesLearn how to create new prizes in Bandwango's Experience Builder.
Editing, Adding & Removing PrizesLearn how to add and remove prizes from your pass, and read about situations where you may need to edit your points and prizes.