User Experience & Engagement
Explore tools and strategies to deliver an engaging experience for passholders. Discover how to use gamification, rewards, and intuitive user flows to drive check-ins and repeat visits.
By J.G.1 author11 articles
- Create Discount PromotionsHow to create discount promotions and promo codes in Bandwango Experience Builder
- Customer Page OverviewView and export customer info, filter by segment, and soon access detailed order history, all in one place!
- How to Set Up a Poll for In-Pass VotingExperience Builder now supports polls. Let passholders vote on locations, gather feedback, and display live rankings on your site.
Passholder Messaging & Segments
Learn how to send outbound messages to your passholders.
- Messaging & Customer Segment ExamplesFollow along to learn about some great segments and recurring messages you can set up for your organization.
- Managing Your SMS CreditsSee your SMS Credit balance, buy more credits, set up auto-reload, and resolve a held text message — all from Settings → SMS Credits.
- SMS Credits: Quick Setup GuideThree minutes to set up SMS Credits: check your balance, access Settings to purchase credits, turn on auto-reload, and know what to do if a text is held.
- Passholder MessagingHow to send and schedule passholder messages in Bandwango Experience Builder.
- Customer SegmentsSegments let you group users by behavior or traits. This guide shows you how to create and use them to target your messaging!
Prizes & Gamification
Learn about prizes and gamification
- Gamification SetupLearn how to add prizes to your pass, set up inventory, and configure how passholders earn and redeem points.
- Create PrizesLearn how to create new prizes in Bandwango's Experience Builder.
- Editing, Adding & Removing PrizesLearn how to add and remove prizes from your pass, and read about situations where you may need to edit your points and prizes.