💡CLICK HERE on a refresher on how to Create a Prize.
Add a Prize to a Pass
First, open the pass that you want to add the prize to, then navigate to the 'Gamification' screen.
Next, create a new prize (here's how!), or add an existing prize by clicking Manage Prizes and select one of the previously created prizes listed.
Once you Save Changes, your prize has been added to the pass!
Remove a Prize from a Pass
On the Gamification page within pass builder, press the three three dots next to the prize that you want to remove, then press Remove.
**If you remove a prize from a live pass, it will be removed for all passholders in real time. If passholders have already redeemed that prize, it is best practice to fulfill that prize as promised.
Edit a Prize
You can edit prizes in the Global 'Prizes' menu or by clicking the three dots next to a prize within the Pass Builder Gamification Tab. Changes will reflect on all live passes in real time. Common edits include updating inventory and variants or replacing an image.
Understanding Availability Dates, Inventory, and Variants
Availability Dates
Availability dates determine when a passholder can claim the prize.
If you set an "Available From" date, the prize will automatically appear on the mobile pass once that date hits (and will not appear prior to that date).
Similarly, if you set an "Available Until" date, once that date has passed, the prize will automatically remove from the mobile pass.
Setting Available Dates is OPTIONAL. If no dates are set - the prize will appear on the pass indefinitely, or until removed manually.
Inventory
Prize Inventory determines how many of a specific prize is available for distribution. Once the inventory limit is hit, the prize will no longer be available to passholders.
Prize inventory can be set as Total inventory amount, or can be set Per Variant!
**Example 1: you have 50 mugs to distribute, Total Available = 50.
**Example 2: you have 20 Small Tshirts, 30 Medium Tshirts, and 15 Large Tshirts; you would set inventory Per Attribute!
Attributes
Attributes are different variations of the same prize. The most common examples of attributes are different sizes or colors (small, medium, large tshirts; blue, orange, yellow mugs; etc.)
If you have a prize that has multiple attributes, click "Add Attribute +" to either choose from a list of already existing attributes, or to create a new attribute.
Edit Points on a Pass
View the Gamification article for a refresher on how to assign prize points and passholder prize redemption limits. If you need to make a change to how many points a prize costs or how many points can be earned, those changes will take effect in real time. Changes will not affect points that people have already earned.