Welcome to the New & Improved Bandwango.
We’re officially rolling out the next evolution of Experience Builder, and you’ll start seeing updates in your dashboard over the coming weeks. These changes aren’t just cosmetic — they’re designed to make managing your passes easier, faster, and more powerful than ever before.
Here's what you can expect:
A refreshed, more intuitive interface
Enhanced Experience Builder tools and new pass building capabilities
Brand new feature sections in your dashboard, including tools to take your passes even further
Powerful New Capabilities
We’ve added some game-changing capabilities to streamline the pass creation process. In the past, these were handled by our team – now, you can do them all on your own directly through Experience Builder. These tools are all integrated into existing pages, so go ahead and dive in to start exploring!
Here's what's new:
Create Multiple Check-ins:
You now have the ability to add multiple check-ins per venue. Now, you can mix and match standard check-ins with “action-based” or short-duration “bonus” check-ins to drive specific behaviors and keep passholders engaged. (See How)
Add Blackout Dates:
Control when products can be redeemed by setting specific blackout dates and times – perfect for managing availability around holidays, events, or peak periods. (See How)
Add Audio / Video
Bring your pass to life by embedding audio or video directly into venues or the pass itself. Highlight local music, add a welcome video, or share insider tips. (See How)
Coupon Redemption Method
Add an extra layer of control to coupon redemptions with GPS, PIN, or QR code verification. Ideal for point-earning offers, this ensures redemptions are secure, trackable, and tied to real engagement. (Read More)
New UI for Max Redemptions
Passholders can now easily see how many redemptions they have left on limited-use passes, making the experience clearer, smoother, and more user-friendly (Read More).
Reach out to our team to strategize how to get the most out of these new features!
Coming Soon!
Over the next few weeks, as you log into Experience Builder, you’ll start seeing powerful new ‘pages’ on the left-hand side of your dashboard. These are features you haven’t had access to before, built to give you more insight, control, and ways to engage your audience.
Here’s what’s upcoming - stay tuned for more!
Segments
Messaging
Customers
Promotions