When setting up experiences on your Bandwango pass, selecting the right redemption method is key to balancing convenience for passholders with control for partner locations. Bandwango offers several redemption options designed to support different operational needs and environments.
Whether you’re looking for a simple, one-click experience or a more secure, location-verified approach, there is a method to fit your goals. This guide outlines the available redemption types—from standard redemptions to GPS-based validation—so you can make an informed decision when configuring your pass.
Why Use a Specific Redemption Method?
Choosing the right redemption method helps create a secure, engaging, and reliable experience for both passholders and partner locations. Consider the following benefits:
Enhanced Validation & Security
Using methods like Venue PIN, GPS, or QR codes adds a layer of validation to help prevent misuse. These options ensure redemptions occur at the correct location and by real visitors—ideal for high-value or limited offers.
Accurate Visitor Data
Validated redemptions (such as GPS or PIN) confirm that passholders are physically present, improving reporting accuracy and providing better insight into foot traffic and campaign performance.
Rewards Integration
Validation methods like Venue PIN or GPS can be tied to your pass’s rewards system, allowing passholders to earn points for completing check-ins or redemptions. This helps increase engagement and participation.
Reduced Staff Error or Misuse
Gated methods (PIN or QR code) ensure that only authorized staff can confirm redemptions, minimizing accidental or fraudulent claims.
Flexibility in Low-Service Areas
The “GPS or PIN” option provides a fallback for locations with poor connectivity. If GPS validation fails, passholders can still redeem using a PIN.
❗️Note: Custom redemption validation methods are only available for Check-Ins and Coupons.
How to Update the Validation Method for Activities (Check-Ins)
On the Pass Activities Page, Click the "Update All Check-Ins" button to
Select your new desired validation method from the dropdown.
Your options are:GPS
PIN
GPS or PIN
QR Code
Click "Update All" to save your changes.
How to Update the Validation Method for Activities (Coupons & Vouchers)
On the Pass Activities Page, click the three dots to edit your desired coupon.
Under "Validation" Select your new desired validation method from the dropdown.
Your options are:No Validation (default setting)
Place PIN
GPS
QR Code
Click "Save"
Understanding Validation Types
Validation Method | Explanation |
Standard Redemption | A non-gated method where the passholder simply taps to redeem the voucher. |
Venue Pin Number | Requires the passholder to enter a 4-digit PIN to redeem.
|
Device GPS | Requires the passholder to be within a defined radius of the location to redeem.
|
Device GPS or Pin Number | Prompts the passholder to redeem within a set radius, with the option to bypass GPS by entering the Venue PIN.
|
QR Code Scan | Requires the passholder to scan a printed QR code at the location to redeem the offer. |