How to access your new settings page:
Click your Organization Name at the top left of the screen.
Click Settings.
⚙️ Organization Settings
The updated Settings experience in Bandwango gives you full control over your organization, branding, policies, and user preferences all in one central place. Here’s a guide to what you’ll find in each section of the redesigned Settings area.
🧾 General
Update your organization's core identity and contact information:
Organization Details
Organization Name: Your organization name as it appears across your Passes and Bandwango Experience Builder
Legal Name: Used for invoices and tax documentation.
Website: Your public-facing URL.
Contact Info
Phone Number: How our team will get in contact with you regarding your Bandwango passes.
Location: Physical business address, used for billing and tax purposes, including:
Address
City
State / Province
Zip / Postal Code
Country
Metrics:
Distance Units: Choose the default distance metric displayed between miles or kilometers.
NOTE: Users will generally see the metric associated with their browser language (e.g. American English to Miles, Canadian French to Kilometers).
Timezone: Set the default time zone for your organization.
NOTE: All messages, reports, and displayed times on the mobile pass are relative to this timezone.
🎨 Branding
Personalize your pass experience and brand identity:
Add to Homescreen Icon: The icon displayed when users save your pass to their device's home screen.
Primary Color: Sets the dominant color used across the pass interface.
Images: If images are not uploaded default textures will be used. Preview your pass to view these placeholders.
Horizontal Logo: Used mainly as the mobile pass header logo.
Email Banner: This image is used in the header of emails sent by Bandwango on your behalf.
Login/Experiences Background: Seen in the mobile pass login and experience pages.
Favicon: Displayed on the passholder's browser tab when they are interacting with a pass landing page.
💵 Monetization
Define your financial and tax-related configurations:
Currency: Default currency for reporting and pass sales
Sales Tax: Apply appropriate sales tax rates
🌐 Domains
Customize the URL your pass is accessed online:
Custom Domain: Set or update the branded domain or subdomain where your pass is hosted
Example:explore.yourtown.cominstead ofyourtown.bandwango.com
Domains are key for branding consistency and can also impact marketing, analytics, and SEO.
👥 Team
Invite and manage the people who help administer your passes:
Invite Team Members: Grant team access to manage your organization and pass features
📜 Policies
Link or update your legal documentation directly into the pass experience:
Terms & Conditions
Privacy Policy
Refund Policy
These appear to end users during sign-up and purchase flows.
👤 User Account Settings
Each individual user can manage their own profile and login info:
🪪 Profile
Avatar: Upload a user photo
Name: User's name
Phone: User's contact phone number
🔐 Security & Access
Login Email
Password: Update password for account access
If you have questions about any of these settings or need help making updates, don’t hesitate to reach out to Bandwango Support via chat or email.